Many of our customers ask, “Will your product void my vehicle’s manufacturer’s warranty?” Superchips is committed to providing quality products that are safe to use. Our products do not cause damage to a vehicle when used as intended in accordance with the User Manual and should not void your vehicle’s manufacturer’s warranty. However, the reality is that many dealerships have been known to improperly void warranties on vehicles that use aftermarket products as a matter of policy. This applies in particular to those aftermarket products that produce horsepower, such as performance enhancement “chips,” modified intake manifolds, or aftermarket exhaust systems, regardless of product brand.
Consumers of aftermarket products are protected by the Federal Magnusson-Moss Warranty Act. The Act provides that if something breaks on your vehicle and you take it in for warranty repair, the dealer must honor your warranty unless whatever modifications you have added to your vehicle directly caused the problem in question. This is where Superchips’ industry-exclusive powertrain warranty and best-in-class service comes into play. You’ve made an investment in our product and we have invested in providing superior customer service.
In order to understand your rights under the Federal Magnuson-Moss Warranty Act, please see below excerpt. A full transcript of the Magnusson-Moss Warranty Act can be located here.
When accessorizing your vehicle with aftermarket parts, your warranty claim cannot be automatically denied, nor can your warranty be voided, if you install non-OEM parts in your vehicle. The burden is on the dealer to prove the aftermarket parts caused the failure. For example, if your windshield wiper motors fail, your vehicle’s warranty claim can’t be denied because you installed aftermarket performance programmer, tuner, chip, etc. Similarly, if a wheel bearing fails or a fan belt snaps and you have an aftermarket exhaust installed, the dealership would have to prove the exhaust system caused the bearing failure or the belt to snap in order to deny a warranty claim. In these types of scenarios, the dealership should have no reason to deny your claims.
In addition to the Magnuson-Moss Warranty Act, you also have SEMA (Specialty Equipment Market Association) working to protect your rights. Because SEMA represents U.S. aftermarket wholesalers, retailers, distributors and manufacturers, they often keep car manufacturers in check by supporting legislation that prevents dealership service providers from denying warranty coverage. This means dealerships have become less stringent when it comes to aftermarket parts that modify performance or suspension.
Bottom line: Superchips has not become the world’s best-selling performance programmer by leaving our customers high and dry. We deliver a safe, smart power backed with the industry-leading customer support. Shop with assurance knowing Superchips does the right thing.